Frequently Asked Questions
Everything you need to know about shopping with 33mm.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days domestically, while international shipping can take up to 10-14 business days depending on location.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be in their original, unworn condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your garments true to size?
Most of our pieces are designed with a contemporary fit. We recommend checking the specific size guide located on each product page for exact measurements to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Klarna and Afterpay.
How should I care for my 33mm apparel?
To maintain the quality of our fabrics, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are also printed on the internal garment labels.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.